AI Guides › Step-by-step guides
By Nigel Guy · 6 min read
Most people open a fresh Claude chat, re-explain who they are and what they want, get a decent answer, and repeat tomorrow. Nothing is wrong with the chat. The mistake is treating every task as new when Claude has five places to store the parts that do not change. This guide is written as a standalone "part two": we could not see the original post it was commissioned from, so we have not assumed what its part one covered, and we have built everything below from Anthropic's help pages as checked on 2026-10-04.
The rule: set up a thing only when you have explained the same thing three times. Match the repeated annoyance to the right container, and do one this week, not all five.
| The annoyance | The container | Plan note | Step |
|---|---|---|---|
| "I always have to say how I like answers" | Account-wide instructions | All plans | 1 |
| "I keep pasting the same background files" | A Project | All plans; Free limited to five projects | 2 |
| "I keep re-specifying the same task" | A custom Skill | Free, Pro, Max, Team, Enterprise | 3 |
| "I keep copying data in from another app" | A connector | Free allows one custom connector | 4 |
| "I keep rebuilding the same little tool" | An artifact | All plans create them; storing data and connecting apps are paid | 5 |
Anthropic's help page places account-wide instructions under your initials (lower left) > Settings. These apply to every conversation, so they suit only what is true everywhere: spelling (British, if that is you), how blunt you want it, the sort of work you do, and terms you use.
While you are in Settings, open Memory. Per the help page, memory is on by default for Free, Pro and Max, and you can read, edit or delete saved topics there or tell Claude "remember this" or "forget that". Incognito chats (ghost icon, top right) are not saved to history or memory.
A Project is a workspace with its own instructions, files and chat history. Free accounts can have up to five. Paid plans get a retrieval mode that Anthropic says expands capacity by up to 10x. Sharing a project is Team and Enterprise only.
Use this prompt to draft the instructions, then paste the result in.
Role: you are an expert at writing standing instructions for an AI assistant.
Context: I will use one Claude Project for [JOB_DESCRIPTION]. The audience is [AUDIENCE]. Good output looks like [WHAT_GOOD_LOOKS_LIKE]. Things I never want: [DEAL_BREAKERS].
Task: ask me up to five questions if anything above is missing or vague. Do not guess. Then write project instructions in this order: role, audience, output format, rules, what to refuse or flag.
Constraints: British English, under 250 words, no filler, no invented facts about me or my business.
Before you answer, check that every rule is something you could actually follow and that none contradict each other. Output only the instructions.
Fill in the four bracketed items.
Skills are for tasks with a fixed method: the same steps and the same output shape every time. Anthropic's help page gives the route: Customize > Skills, click "+", then "Create skill" > "Upload a skill", and upload a ZIP of a skill folder. Built-in skills for Excel, Word, PowerPoint and PDF are used automatically when relevant.
Only install skills from sources you trust, and read the files first, especially anything that runs code.
Connectors let Claude read from other apps instead of you pasting. On Pro and Max the path is Customize > Connectors > "+ Add" (custom ones: "Add custom connector"). In a chat, use the "+" button lower left > Connectors to toggle them on or off. Free accounts are limited to one custom connector.
Anthropic warns that malicious servers can embed hidden instructions. Connect only to servers you trust and read the permissions requested.
An artifact is anything Claude makes that you would put in front of someone: a document, a dashboard, a small interactive tool. On paid plans artifacts can store data (20 MB limit per the help page) and connect to apps. Note that Anthropic flags changes to publishing and sharing for artifacts created after 16 September 2026, so check the current sharing options before promising anyone a link.
For each step, run one cold test in a new chat.
| Step | Test | Pass |
|---|---|---|
| 1 | Ask an unrelated question | Tone and spelling match |
| 2 | Ask a job question with no background | It uses your files without prompting |
| 3 | Run the task with a new input | Same structure as your example |
| 4 | Ask a read-only question | Real data, correctly cited |
| 5 | Reopen next day | Tool and data are there |