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By Nigel Guy · 3 min read
An announcement lands with a confident headline, a few striking phrases and a quote from someone senior, and the natural move is to read it the way it was written: as news. It isn't quite. It's a document written by the company, about the company, published at a moment the company chose. That doesn't make it false. It does mean the sorting — what's real, what's promised, what's mood — has to be done by you.
The rule: read every announcement as a press release until shown otherwise — separate what is actually being shipped, to whom, and when, from everything written to make you feel something about it.
Go through the announcement and drop each statement into one of four columns.
| Column | What goes here | Typical phrasing |
|---|---|---|
| Shipped | Available now, to named users, in a form you could check | "Available today on all paid plans" |
| Promised | Future availability, with or without a date | "Rolling out over the coming weeks" |
| Claimed | Assertions about quality, speed or performance | "Our most capable release yet" |
| Framing | Vision, mission and mood language | "The beginning of a new era" |
Only the first column describes something you can use. The second is a plan, the third needs evidence, and the fourth is atmosphere. It's common to find that a long announcement has a very short first column.
Skip the senior-person quote; it's written to be quotable, not informative. Skip the vision section unless you're an investor. Skip reshares that summarise the announcement more excitedly than the original — they add heat, not information. And skip forming a view on the "Claimed" column until something moves into "Shipped" and someone other than the company has used it.